Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EBEmil B., Strasburg, PACustomer since Oct 2001
“You have always been there for me with. Help and solid information to make my decisions. Thank you for all the years of great service.”
- LFLester F., Ephrata, PACustomer since Aug 2002
“We have always had a quick response when we needed you. Staff is always professional and courteous-kudos”
- BLEphrata, PACustomer since Apr 2016
“Douple insurance is a great organization to work with. I transitioned to them a year ago from another agency that I had nothing but problems with and everything went very smoothly and they put my needs first and rewrote all my policies with no fault in coverage.
So happy with them they provide excellent customer service and are very friendly and willing to help in any way.” - RMRichard M., Lancaster, PACustomer since Aug 2007
“You’re always very responsive to our questions.”
- MJMark J., Mountville, PACustomer since Jun 2007
“Douple Agency knows their clients. They are helpful and upfront about all issues. They are competitive in their pricing. Thanks, Mark Justice”
- DBDavid B., Lititz, PACustomer since Mar 2014
“Everyone we have dealt with has been great, especially Anthony. He listens, ensures he understands our issues/questions and them provides good answers. Many times through his research he has identified multiple solutions for us to discuss. We haven’t found anyone who is as knowledgeable about Medicare as Anthony.”
- DEDallas E., Ephrata, PACustomer since Oct 2003
“You are always available and happy to help us with any of our needs. We specifically appreciate the assistance you give us regarding supplemental insurance and drug prescription plan information to help meet our specific medical needs. ”
- RWLititz, PACustomer since May 2014
“Since the first time I contacted Double in 2014 upon relocation back to Lancaster County, PA from Charlotte, NC, I have received the highest level of care and responsiveness. Lori Zoll and Anthony Richardson are outstanding. They have handled complicated questions on various insurance policies such as health, auto, home/property, and inland marine. Their service is the best.”
- LLEphrata, PACustomer since May 2017
“You’re always very prompt and helpful. You take care of everything and make the whole insurance process simple and worry free!”
- JRDenver, PACustomer since Mar 2003
“Your quick and personal response to our needs at the time of crisis. We found it easy to get answers to our questions about coverage and protocols. Any time we have had questions, help is immediate. ”
- CGChris G., Lancaster, PACustomer since Jul 2016
“All agents and staff have been extremely responsive to our needs and every one of our requests. While we are a fairly small customer, we are always made to feel that our needs and questions are important! This is evident in all our interactions with Douple staff, their professionalism and courtesy! I am regularly impressed with how promptly they handle everything. Douple has also provided us with flexibility regarding financial concerns. And a very special mention to both Dave Moore and Katie Zoll- we are grateful for them!”
- JTJean T., Ephrata, PACustomer since Dec 2014
“No matter what you ask of them, (large or small) they are very prompt and helpful. All of the staff are pleasant and make you feel you are talking to a friend. I would highly recommend them.”
- ARAmmon R., Leola, PACustomer since Mar 2000
“always great customer service. been a customer over 15 years. I have been asked many times to get a quote by other people but douple has always been down to earth old fashioned service! no neeed to get a quote from an another company.”
- AFAlison F., Stevens, PACustomer since Dec 2017
“Jessica did a great job setting me up with a new insurance plan. My parents have been working with Douple for years so when I decided to buy my own car in December I knew exactly where to go. I called in the morning and by the afternoon Jessica had everything completed. She was efficient, helpful and had an answer to all my questions. I would definitely recommend Douple to anyone looking for insurance.”
- CSLititz, PACustomer since Oct 2013
“Quick response time.”