Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DELititz, PACustomer since Jan 2014
“We like that you have good knowledge of the different insurance companies and their plans. You take the time to explain them to us. ”
- JDJohnathan D., Akron, PACustomer since May 2008
“Ive been with you guys for years, @ accidents later ( not our fault ) and you have always been there, even when our house was robbed you handled it perfectly”
- JPJon P., Ephrata, PACustomer since May 2017
“Angela helped me acquire the kind of insurance I needed to continue my side-job as an Uber driver. She was great with prompt and helpful information. When I had to switch my payment plan a time or two, she assisted with great patience. All interaction was done through online communication at my convenience. Very satisfied.”
- JYLititz, PACustomer since Mar 2007
“In the course of more than 10 years, your specialists have always been there if we have questions; we’ve gotten wonderful help to find the right medical insurance; we have assurance that your pricing is very competitive and good; your staff personnel are knowledgeable and great to work with; how can it get better than this!”
- THLancaster, PACustomer since Oct 2010
“Very fast with giving information about policy, friendly, awnser any and all questions.”
- GRGeorge R., Shillington, PACustomer since Feb 2018
“1) Pleasant customer service.
2) Unbelievable Premiums compared to All State, Progressive, Geico, State Farm, Liberty & any other insurance I have ever had. They compete with one another to give the best prices but when you ask for a quote is more than your current premium and they do not even try to match it. Thank you Erie Ins. ” - RCRichard C., Coatesville, PACustomer since Sep 1996
“We have been with Douple for 22 years. If you want quality, professional service, and fair rates, look no further than the Douple Team.”
- BSPeach Bottom, PACustomer since Jan 2018
“The price. My payment is now less than half of what it was with nationwide ”
- TMThomas M., Pottsville, PACustomer since Aug 2014
“You do EVERYTHING right! I have never had better service from any agency, anywhere! Kind, courteous, prompt, efficient, and the list goes on! Keep up the good work! And there is a very good reason Lori is President. She is the best!”
- RSStevens, PACustomer since Apr 2017
“Explained all details. Answered all our questions thoroughly. Very nice to speak to.”
- RRRichard R., Erie, PACustomer since Mar 2011
“Our agent Angela is always helpful, sincere, and eager to answer our questions; offer advice when asked; and/or research our question in short order for me. Please use my name only for response. Richard Reca”
- CDDenver, PACustomer since Jun 2017
“Whenever I have any questions the agent always answers promptly. They are always friendly and helpful.”
- RFRumina F., Ephrata, PACustomer since May 2003
“I’ve been with the Douple Agency for over 20 years and their customer service has always been exemplary.
Over the years if we’ve had any issues with insurance companies they’ve always been there to support and back us up.
The Brokers always seem to go beyond the Call of duty.
” - ACAudrey C., Lititz, PACustomer since Dec 2013
“I have nothing but good things to say about Angela Shanks. Every time I’ve had a question or needed changes to my policy or ad-ons Angela has always been very thorough and prompt with her answers and always explains in details. Thank you!”
- HHHelen H., Ephrata, PACustomer since Feb 2013
“Thanks to Josh for reviewing my coverage. If it were not for him my home would not have been rebuilt as it was before the fire. I lost everything except my car and the clothing I left the house in that evening. Great job Josh!! I cannot reiterate that enough!”